1.To help keep our records accurate and up to date, we’ve set different types of information to expire on different schedules. For example, your contact details might only need to be confirmed once a year, while aircraft ground time may need to be reviewed every few months.
To make this easy, we’ll send you reminder notifications when it’s time to review or update your info. These notices start going out 30 days before the data is set to expire and follow this schedule:
- 1st reminder: 30 days before the data expiry date
- 2nd reminder: 15 days before the data expiry date
- 3rd reminder: 7 days before the data expiry date
- 4th reminder: 1 day before the data expiry date
If no action is taken and the data expires, your status in our system will automatically be updated the next day to indicate that your information is no longer current, and you may not be considered in good standing until it's reviewed.
Thanks for helping us keep everything current!
2.How do reminder emails work?
1.1 Users will receive reminder emails like the example below. Each email includes a secure link that takes you straight to the Uplink portal, where you can review and update your information.
2. Just click the blue link 2 in the email, and you'll be taken directly to the Uplink portal.
Continue to the next article to see what you can expect once you get logged in!
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