Subscription & Billing Payment Portal in uvGO

Follow the steps below to access your subscription and billing information, view invoices and payment history, and update your billing payment methods in uvGO:

1. Select the "Profile" icon from the main header menu.
2. From the drop-down menu, choose "Account & Billing."

Note: This feature is currently available only on the web version of uvGO. To view this portal, you must have billing access privileges. If you have a uvGO account but are unable to access the portal, please call Customer Care at +1 (713) 378-2778 or email us at customercarecenter@univ-wea.com.

You will then be redirected to the Account & Billing Dashboard.

Here you have two areas you can go for billing and invoices - see your invoices for your Universal-managed trips or manage your billing information for your digital subscriptions.

You can manage your billing information for your digital subscriptions by following these steps:

3. Navigate to "View Subscriptions."

This action will direct you to the Subscriptions section within Subscriptions & Billing.

4. You can view all your current subscriptions here.

To view your current invoices, follow these steps:

5. Select "Invoices" from the left-side panel.
6. Here you can view the "Status" of your invoices.
7. You can view the "Amount" of your invoices here.
8. You can also "View" or "Download" your invoices. 

To access your payment history, follow these steps:

9. Navigate to "Payment History."
10. Here, you'll find a preview of all your payments.

If you wish to manage your payment methods, including adding or deleting credit cards, follow these instructions:

11. Go to "Payment Methods" on the left panel.
12. To add a credit card, choose the "Add Credit Card" option.

13. Fill in the required credit card information.
14. Once completed, select "Save."

15. To delete a credit card from your account, select the "Trash Can" icon.

16. To confirm, select the "Delete Card" button. 

You can also view your current mission invoices within this dashboard:

17. Select "Mission Invoices" from the left-side panel.

This section displays all your current mission invoices.

To view your mission invoices directly from the main dashboard:

18. Choose "View Invoices."

This will take you to the mission invoices section, where you can access all your current mission invoices.